Frequently Asked Questions

Answers to Your Questions

Interested in learning about our services? Not sure if your landscape is in need of a quick tune-up or full redesign? Get things started with our frequently asked questions, and reach out if you don't see what you're looking for. 

You can find common information on our services below, including:

General Questions 

What services do you offer? We offer landscape design and installation services, including plantings, landscape lighting and hardscaping. Our teams also specialize in sod delivery and sod installation, as well as irrigation. We do the kind of high-end landscaping that brings your property from so-so to spectacular.
How far out are you scheduled? Scheduling depends on a few factors. What type of project do you have in mind? Larger installations, especially hardscapes, require more time for permitting, design and material purchasing. Smaller projects require less time. Your project start date will also depend on the time of year, as some seasons are busier than others.
Do you require a deposit for new projects? Not for most jobs. Very large installations, including some hardscapes, may require deposits. But these instances are rare, and we let customers know in advance if a deposit is needed.
When is payment for my project due? Payments are due once we’ve completed your project.
Is there a cost for landscape design, or in-person consultations?

In most cases, consultations are free. In certain scenarios, such as jobs that require very long commutes, we may require a deposit to help offset the cost of travel. Any deposits charged for consultations are credited back to you if we are hired to perform your project.

We charge for design work on most projects. This is all discussed early on - our estimators review fees with you at the time of the consultation. We generally will apply the design fee to the cost of the project if the proposed job is accepted.

Related Article: How to Plan Your Central Florida Landscape Design

Who will manage my project during installation? This depends on the scope and intricacy of the project. Sometimes a crew foreman will do a brief walkthrough with you as the team gets started. For larger jobs, we may have a supervisor or the salesperson on-site for portions of the project, or even throughout the entire project.

Sod Installation & Sod Delivery

How much does it cost to install new sod in my yard?

Like most projects, you’ll want to consider all phases of installation - removal of existing turf, installation of your new sod and continuing care. The type of sod you choose and its availability will also affect total pricing, but you can narrow down your potential cost by understanding these factors and the size of your desired lawn.

Related Article: Understanding Sod Prices & Installation Costs for Orlando

Resource: Online Sod Delivery for Central FL

How should I care for my new sod?

Watering is the biggest, but not only, care technique. Proper care requires the consideration of a number of factors. What time of year was your sod installed? Is it shaded, in direct sunlight, or a mix of both? What species of grass have you installed? All of these factors can greatly influence the success of your new lawn.

: Sod Care Guide

Do I need pesticide or herbicide applications with new sod?

In addition to water, new sod can get a boost from fertilizer applications to help its roots establish in your soil. Insecticides and fungicides can be applied to control pests and prevent fungal infection, but weed control will have to wait. Even turf-safe selective herbicides can damage new sod while it is still in a heavy growth stage.

Related Article: Does New Sod Come with Bugs in It? What to Watch Out For

Do you deliver sod for someone else to install?

We can deliver sod to you direct from the farm. DIY enthusiasts can install their own Florida sod, but we recommend getting the sod directly from the source as quickly as possible. While we’re happy to provide professional installation, we can also provide delivery for your weekend project.

Related ArticlePreparing for Your Sod Delivery: 7 Essential Considerations

Can I lay sod over or next to existing grass?

New sod should always be installed over prepared and graded topsoil and never over existing lawn. Weeds can creep through your new sod and elevations will change, if the new sod doesn’t die outright.  While it can be placed next to existing lawn to repair dead areas, the difference may be noticeable for some time.

Related Article: Can I Lay Sod Over or Next to Existing Grass?

Related Article: How to Prepare Your Soil for Sod Installation in Florida
Why is my new sod turning brown? Is there anything I can do to save it?

Brown spots in your new sod could be as serious as lawn disease or as controllable as changing the amount of water it gets. Pests and pets can also cause issues, as there are insects that like to make new sod home. When your pets do their business outside, they can cause issues with unestablished sod, too.

Related ArticleMy New Sod is Turning Brown: 5 Causes & Solutions
Is local sod delivery really necessary? Can’t I just buy it anywhere?

While sod can be purchased from box stores and some garden centers, it’s important to remember that when it comes to sod, timeliness is key. Sod that’s delivered to a third party before finally reaching you has had plenty of time to dry out and die. We deliver direct from the farm to your home, all in the same day.

Related Article: Should I Buy Sod at Lowe’s or Home Depot? Considerations for Orlando, FL Homeowners

Landscape Design & Installation

How long will it take to complete my project? Each project varies in length and complexity. Site conditions, time of year and uncontrollables like the weather always play a part, too. Once a job is underway, we make it a habit to return to that project daily until it is complete.
Does landscaping really improve the resale value of my home?

Yes! People often think of additions or renovations inside the home as the best ways to add value, but landscaping can be just as impactful. Outdoor living spaces that expand the usable areas of the home are great additions, as are curb appeal projects like top-of-the-line lawns and planting beds.

Related ArticleLandscaping Ideas to Increase the Value of Your Home in Florida
What are the best locations in my yard for new landscapes?

Everywhere you look! Landscaping can create focal points and gathering areas to increase the beauty of your home. It can also be installed as a utility, to help control wild areas, regulate the flow of groundwater and prevent erosion, among other benefits. Landscapes also increase the value of structures and other outdoor features by bringing a touch of nature to your yard.

Related Article: 20 Great Ideas for the Best Front Yard Landscaping at Your Orlando, Fl Home

Related Article: Landscaping Along Your Fence: How and What to Plant Along a Fence

Related Article: 5 Landscape Design Tips for a Screened Pool or Lanai Area

Do you use native plants and trees that are suited to Florida?

Florida’s climate and growing zone are unlike any other part of the country. We always look to use native shrubs and trees in our designs. Not only are they most likely to succeed, but are the best plants to create the tropical vibe that Florida can uniquely offer. Some non-native species are hardy and can naturalize here, but we always look to start with Florida natives.

Related Article: 8 Best Native Trees and Plants for Your Central Florida Landscape
Can you install low-maintenance plants and landscapes?

We often hear from homeowners that ‘low-maintenance’ is at the top of their wish list when planning new landscapes. All landscapes need some tending to maintain their structure and prevent wild overgrowth, but some plants and designs are certainly easier to maintain than others. Planning a low-maintenance landscape is something best considered during the design stage. 

Related Article: 8 Best Low Maintenance Plants for Your Orlando or Apopka, Florida Home
Will your teams handle utility location before starting any digging or excavation? Yes. We call in underground location services based on the specific project and scope of work, meaning you won’t have to worry about it. Not all lines are identified by utilities services, though. Our teams work to identify and reveal cable & internet lines and surface these lines prior to excavation.


Are pavers really a better option for driveways and sidewalks than concrete?

Concrete cracks easily in Florida’s sandy soils and offers limited design options. Pavers are more durable and are more easily repaired if needed, but mainly bring design and color options that concrete cannot.

Related Article: Comparing Concrete vs. Paver Patios & Driveways in Central Florida
What are the advantages of paver sealant? Pavers are a great low-maintenance paving option, but still require some care after installation. Periodically sealing them helps increase their lifespan and maintain color and texture. Different sealers also prevent stains, and can help to lock in the jointing sand that prevents weed growth between pavers.
How often do I need to seal my pavers? We recommend applying sealer to pavers every 3-5 years. Their location in the landscape will mean different things - shaded pavers can be affected by mold and mildew, where direct sun can increase color fading. It’s important to monitor them and plan for sealing if they aren’t looking their best.
Will hardscapes affect drainage in my yard?

Anything that removes permeable area (soils, grass) and replaces it with impermeable surfaces (pavers, concrete) will decrease your yard’s ability to get rid of water. Big hardscapes can sometimes require drainage considerations, including french drains, catch basins and more. 

Related Article: Understanding Yard Drainage in Orlando: French Drains, Collections Boxes & More

Related Article: DIY Yard Drainage Solutions vs. Hiring Pros: Why Experience is Key
Are solar landscape lights a better option than wired lighting systems?

We recommend wired lighting systems. Solar lights are inexpensive and cost nothing to run, but aren’t powerful enough to provide meaningful outdoor lighting. Wired systems are reliable, controllable and can be customized to fit your outdoor living spaces.

Related Article: Solar vs Wired Landscape Lighting: Why Solar Lights Aren’t Worth It


What happens if a sprinkler head is damaged during installation? Unfortunately, damage to hidden objects is normal with landscape projects. If we hit sprinkler heads or other irrigation components, we aim to fix those before leaving a project. Other items may not be covered. It’s always best for homeowners to make us aware of everything we might encounter, including invisible dog fencing, septic tanks, irrigation valve boxes and so on.
How often should I replace my rain sensor?

If your irrigation system doesn’t have a rain sensor, it’s time to upgrade. If you’ve got one, look to have it calibrated or replaced every few years. Weather and frequency of use will affect its longevity. A bad one could leave you running irrigation in a rain storm.

Related Article: 3 Critical Items for Your Sprinkler System in Orlando, FL
Why does my sprinkler system leak water when it’s turned off?

Some leakage could be harmless. Persistent water leaks could be a problem. If you think your system is wasting water, it’s best to have it professionally inspected.

Related Article: Why Does My Sprinkler System Leak Water When the System is Turned Off?
How can I tell if my sprinkler system isn’t working properly?

There are some obvious tells: water that doesn’t start (or stop), uneven growth or brown areas in the lawn or rising water bills due to a leak in the system. The causes may be less obvious, like issues with the underground parts of the system. 

Related Article: How to Tell If Your Sprinkler System Isn’t Working Properly (And What to Do About It)
What’s the best time to run irrigation for my grass and plants?

If you’re running irrigation, you’re already using a lot of water, and you want to control it as well as you can. Watering overnight and out of the heat of the day will help prevent evaporation. The amount of water will change depending on site conditions and the time of year.

Related Article: The Best Time to Run Irrigation for Grass & Landscaping in Florida